Situation
Post Consumer Brands™ employees report accessibility and usability challenges within their employee intranet – contributing to organizational communication gaps and a decrease in employee productivity. This leads to a decline in employee engagement and retention rates – especially for deskless plant employees that do not regularly use a computer for work.
Results
Employees report significant improvements in Better Center content accessibility and navigability in annual corporate communications survey distributed by Post Consumer Brands. MorganMyers continues to support Post Consumer Brands through monthly performance reporting/analysis and ongoing optimizations to continually improve user experience and ensure Better Center continues to best serve employees.